Business Culture

“Culture is simply a shared way of doing something with a passion.”
– Brian Chesky

Our History

Balmoral Lodge was established in 2007 with House Constable being the very first property of the Balmoral Lodge Family. House Constable is our main house, fully equipped with a Dining Area, Bar and Lapa located alongside the swimming pool area making the house different from our other properties. Our main house comprises of six guest rooms.

In 2008, we added our second house to the Balmoral Family, namely House Van Eyck which was designed with luxury in mind. This property houses our honeymoon suite and eight other beautiful guest rooms, accompanied by a beautiful rock pool and fire pit, providing guests with a very relaxed atmosphere.

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Staff Members
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Skills Development Qualifications
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Management Staff
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Housekeeping Staff
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Maintenance Staff
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Food and Beverage Staff

Meet Our Management Team

andre saaiman
Andre Saaiman
Managing Director
morne albertyn
Morne Albertyn
General Manager
mattie meyer
Mattie Meyer
Cook
Brian Maseko
Brian Maseko
F&B Manager
Mariza Snyman
Mariza Snyman
Housekeeping Manager
Christle Oerson
Christle Oerson
Reservations
Bruce Jacobs
Bruce Jacobs
Reservations
Leonie Babers
Leonie Babers
Reservations

Meet Our Housekeeping Team

Annique Verwey
Annique Verwey
Rene Lottering
Rene Lottering
Martin Sibanda
Martin Sibanda
Beverley Titus
Beverley Titus
Sesethu Elefu
Sesethu Elefu
Stacey Domeyer
Stacey Domeyer
Elizabeth Dzingai
Elizabeth Dzingai
Debronechia Verwey
Debronechia Verwey
Priscilla Mrulekana
Priscilla Mrulekana
Rosemary Makuyana
Rosemary Makuyana
Bongi Mtshofeni
Bongi Mtshofeni
Nontsi
Nontsi

Meet Our Kitchen Team

Nikiwe Mzimakwe
Nikiwe Mzimakwe
Nicoleen Foutie
Nicoleen Foutie
Pamella Nqazela
Pamella Nqazela
Martha Verwey
Martha Verwey
Xavier Paulus
Xavier Paulus
Rukudzo Sadza
Rukudzo Sadza

Meet Our Maintenance Team

Buti Booi
Buti Booi
Maintenance Manager
Lebohang Thelejane
Lebohang Thelejane
Thato Mosolodi (Welcome)
Thato Mosolodi
(Welcome)
Sivuyile Saki
Sivuyile Saki

Our Values

Commitment

I give myself and everything I commit to 100% until I succeed. I am committed to the Vision, Mission, Culture and successor of Balmoral Lodge, its current and future team, and its clients at all times. I always recommend products and services of Balmoral Lodge prior to going outside the company.

Teamwork

I am a team player and team leader. I do whatever it takes to stay together and achieve team goals. I focus on co-operation and always come to a resolution, not a compromise. I am flexible in my work and able to change if what I am doing is not working. I ask for help when I need it and I am compassionate to others who ask me.

Communication

I speak positively of my fellow team members, my clients and Balmoral Lodge in both public and private. I speak with good purpose using empowering and positive conversation. I never use or listen to sarcasm or gossip. I acknowledge what is being said as true for the speaker at that moment and I take responsibility for responses to my communication. I greet and farewell people using their name. I always apologize for any upsets first and then look for a solution. I only ever discuss concerns in private with the person involved.

Success

I focus my thoughts, energy and attention on the successful outcome of whatever I am doing. I am willing to win and allow others to win: Win/Win. At all times, I display my inner pride, prosperity, competence and personal confidence. I am a successful person.

Ownership

I am truly responsible for my actions, the outcome that my actions will bring, and own everything that takes place in my work and my life. I am accountable for my results and I know that for things to change, first I must change.

Consistency

I am consistent in my actions so my clients and teammates can feel comfortable in dealing with me at all times. I am disciplined in my work so my results, growth and success are consistent.

Things that reflect our culture :

• We support a charity
• We encourage sustainability
• We have a supportive working environment
• We embrace promotional opportunities within the company
• We have an Employee of the Month campaign
• We have an open-door policy and encourage transparent and open communication

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